a) Really good service
b) Friendly night staff
c) Convenient shuttle access

a) Noise from nightclub
b) Cleanliness issues

I got stuck in a room with cockroaches, but the bar was lively.

The hotel's vibrant nightlife scene was a major highlight for my stay, especially the lively bar area which was perfect for unwinding after a long day.

Unfortunately, the noise from adjacent clubs often seeped into the rooms, making it quite challenging to get a good night's sleep.

The hotel includes lively clubs right on the ground floor, providing a vibrant nightlife experience. The bar scene keeps things entertaining for those looking for some action.

Noise from surrounding clubs seeps into the rooms, turning peaceful nights into restless ones. Several rooms had issues with cleanliness, including cockroaches, and the persistent smell of chemicals in the air contributed to an uncomfortable atmosphere. The hot water supply was inconsistent, making morning showers a bit of a gamble.

The bed was super comfy! my first room smelled like chemicals, and dealing with cockroaches was just gross. Avoid if you want a good night's sleep. 😩

I had a wonderful experience at City Palace Hotel, thanks to the warm hospitality provided by the staff, particularly Shirley and Saira, who were exceptionally friendly and helpful during my stay. The location was very convenient for exploring the city.

Parking slightly pricey.

during my stay at the palace, the location was ideal, just a stone's throw from the city center. the reasonable pricing and helpful staff made my city break truly enjoyable. they even had a travel desk to arrange tours, which greatly exceeded my expectations.

room service was nonexistent.

nice stay but some staff need improvement

The room was spacious and comfortable with great amenities. I loved the city view from my window, which added a lovely touch to my stay. The bar area was lively, providing a fun atmosphere to unwind after a long day.

One staff member at the reception was not welcoming and her rudeness left me disappointed.

Staff were super helpful. the bar was a nice touch. Wish breakfast had more variety.

Located within walking distance to public transport and a variety of dining options, the clean and spacious room included useful amenities like a fridge and kettle. The exceptional service from staff, particularly the night manager, stood out. they were well-informed and attentive to my needs. I encountered slightly pricey parking and felt some common areas could use a refresh. While the local meat dishes were enjoyable, a more varied menu would enhance the dining experience.

Convenient and comfy stay!

I enjoyed my 8-night stay. The staff was super friendly and always on point. I loved the bar/lounge area for a chill nightcap after exploring the city. One thing, though—my room could've used a few more outlets, especially for charging all my devices. Otherwise, very comfy vibe.